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Elements and Performance Criteria

1. Research the scope of the investigation
   • Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
   • Identify inter-organisation relationships to determine jurisdiction.
   • Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
2. Determine investigation issues
   • Identify major investigation issues and stakeholders.
   • Identify barriers to investigation and implement solutions.
   • Determine potential for external interest or involvement and deal with it.
3. Plan and conduct investigation
   • Determine the steps required to conduct the investigation.
   • Identify and obtain resources required.
   • Establish the investigation’s timeframe and conduct the investigation.
4. Analyse information gathered during the investigation
   • Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
   • Determine and document findings of the analysis.
5. Compile report
   • Report results of analysis of information.
   • Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.
6. Research the scope of the investigation
   • Conduct research on industry or issue to determine initial degree of complexity and throughout the investigation.
   • Identify inter-organisation relationships to determine jurisdiction.
   • Determine the scope of the investigation in accordance with research data, and ensure that planning and implementation of the investigation are congruent with this scope.
7. Determine investigation issues
   • Identify major investigation issues and stakeholders.
   • Identify barriers to investigation and implement solutions.
   • Determine potential for external interest or involvement and deal with it.
8. Plan and conduct investigation
   • Determine the steps required to conduct the investigation.
   • Identify and obtain resources required.
   • Establish the investigation’s timeframe and conduct the investigation.
9. Analyse information gathered during the investigation
   • Analyse information to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries.
   • Determine and document findings of the analysis.
10. Compile report
    • Report results of analysis of information.
    • Use the findings from analysing information to provide advice or develop policies or solutions which meet client needs or organisation requirements.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting investigations relating to legislative compliance

comprehending complex written information

writing reports and recommendations requiring precision of expression

planning

providing justification for scope and congruency decisions, and estimating impact on similar industries

using communication and conflict resolution

applying time management, planning, process mapping and decision making

adapting to changing circumstances and making decisions

investigating of complex issues in 3 or more contexts or on 3 or more occasions

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

principal legislation, including work health and safety, workers compensation, injury management and workplace relations

performance standard in the legislation

impact of hazards on persons

industry practices

organisational policies and procedures related to compliance activities and reporting

principles of risk management including hierarchy of controls

technical features associated with hazards and potential risks as these relate to jurisdictional issues

investigation methodology techniques and management tools

basic understanding of the Australian legal system

aspects of civil, criminal, administrative law and jurisdictions

powers and restrictions to investigate

rules of evidence, types of evidence

reporting procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

storage of evidence

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